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<img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/3dd281b7-5b33-4107-a7be-50054c0f0c1c/d6727c9c-f2d2-46c0-b076-7dd889663df5/EO_Phone_Icon.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/3dd281b7-5b33-4107-a7be-50054c0f0c1c/d6727c9c-f2d2-46c0-b076-7dd889663df5/EO_Phone_Icon.png" width="40px" /> Can’t find what you are looking for?
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Send us an email at:
[email protected]
Our design team is here to help you with your projects, big or small. From proposals to packaging, we're on hand to help make sure everything we put out into the world reflects EO as a brand in the most positive light.
To submit a request, all you need to do is hit the blue "submit a request" button below. But if you're unsure on how the process works, please read the tips below first.
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✏️ Submit a request
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✏️ Example Brief
Frontify Briefing document example.jpg
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✏️ How to Feedback
Feedback Guide.pdf
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✏️ Design Process
Design Process Document (FRONTIFY) [2023].pdf
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Process
- Please provide us with at least 5 working days' notice. For example, if you know you have a big project due on a Monday, please don’t just send the request in on the Thursday before as we need to be able to plan accordingly. We encourage you to get briefs in as early as possible even if the content isn’t ready just yet. This will allow us to allocate some time for our designers to work on your request, we will, however, wait to receive the fully signed-off brief before beginning to ensure the brief does not change after it has gone into design.
- Please try and provide us with accurate deadlines.
- When filling in the online briefing form, please provide us with as much detail and context as possible. This will help us better understand what it is you need. If you are unsure what is the best asset to suit your needs, feel free to send us an email at [email protected] and we can set up a call to better understand what you are trying to achieve and suggest some possible outcomes.
- Once you receive the first draft, please don’t take more than 3 working days to send your feedback or sign off the document. If feedback isn’t received within this delay, unfortunately, the project will have to be marked as ‘on hold’ and put at the bottom of the queue.
- If you do have feedback, please make all comments on the PDFs (Instructions on how to make comments on PDFs can be found here. Where the asset is not a PDF please condense all commend from your team into a single email. Feedback spread across different emails is confusing for all parties and we will not be able to accept this moving forward.
- Our goal is to assist you in producing the most effective assets, with only two designers for the whole company we are severely impacted when briefs and feedback are not submitted in an appropriate manner, this will inevitably slow down the production of assets and lead to increased delivery times. Help us to help you!
Example Assets
Please find below a menu, if you will, of examples of previous assets that we have created to give you a better understanding of what we can offer and what format might best facilitate your goal.
Brochure examples (available for print or digital)
Email invites (JPEG & PDF)
Mockups
Looking to show off an EO phone or desktop app or website, give us a shout and we can insert a screenshot into one of our mockups.
Print flyers
Illustrations/graphics